Good morning Reloop,
In 2008 I bought a pair of Reloop RMP-2's from a UK dealer, with one of the players becoming faulty with the cue and play buttons. After getting frustrated at not getting any response from the dealer and unsatisfactory answers from them, I proceeded to take it out on yourselves, for which I would like to apologise and hope you accept.
To this day, the dealer (which I found to be shocking in response times and what they could offer to help) has still not sorted the fault, as it would have come at a large expense to myself.
I noticed from reading forums, that there were two releases of the RMP-2, I have 1 of each. What I was wondering, and I am happy to pay for these, was whether it would be possible to have a couple of replacement switches sent to me?
I know given my previous post (I deleted shortly after posting, but none-the-less I would understand), you have every right not to. In the time the player worked, I was most pleased with my purchases and as were my friend's which own Pioneer. I am currently saving for the RMP-3's, but in the mean time I need to have both players working.
Kind regards
Neil
