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Author Topic: RHP-10LTD right channel gone  (Read 608 times)

djgwk

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RHP-10LTD right channel gone
« on: July 26, 2010, 06:06:28 pm »
Purchased RHP10LTD headphones two weeks ago from a dealer, and within the first week the right channel has gone.
What is the process for getting warranty replacement/repair?
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Reloop_Specialist

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Re: RHP-10LTD right channel gone
« Reply #1 on: July 27, 2010, 03:21:04 pm »
First of all, you should check the cable.
Sometimes, you have to replug the headphone cable, then it's working again.
« Last Edit: July 27, 2010, 03:29:20 pm by reloop_specialist »
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djgwk

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Re: RHP-10LTD right channel gone
« Reply #2 on: August 09, 2010, 06:35:58 pm »
I've tried reseating the cable, and using a different cable with notches removed to ensure that it was inserted fully.  Still no sound out of right side.
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Reloop_Specialist

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Re: RHP-10LTD right channel gone
« Reply #3 on: August 10, 2010, 09:18:48 am »
OK. It seems that you got a bad headphone. Please return it to your local dealer and we'll repair it.
We apologise for any inconvenience this may cause.
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